Got questions? We've got answers. Below is a compilation of the most common questions and their answers.
Our tournaments are a dedicated platform for casino enthusiasts and gamers. Here, you can:
Join tournaments:
We offer account registration via email and third-party platform login. It is recommended to register with your email first, then link third-party accounts. Owning multiple accounts through email registration violates our Terms of Use, and all extra accounts will be banned, including cancellation of rewards.
Every player receives the same number of points upon entering the game to participate in the competition. The payouts will not be added back to the balance but will convert into cumulative points that determine your ranking on the leaderboard. We currently offer two types of tournaments: Total Win Tournament and Max Multiplier Tournament.
No. We do not require card details. Our tournaments are for fun and enjoyment with no real money involved.
Yes. The displayed winners are based on real-time data from actual gameplay. These users are from different countries and have played on our platform.
Modern casino slots use a "Random Number Generator" (RNG) to ensure each spin’s result is completely random. These RNGs are tested and certified by professional institutions and operate under strict standards to guarantee fairness and randomness.
Slot volatility refers to the variation in payout frequency and size, reflecting the level of risk and reward players may experience.
Our games display volatility using a chili pepper rating from 1 to 5, representing the level of volatility. Feel free to check the volatility rating before starting a game.
Slot betting methods refer to how players choose to wager before each spin. This includes the amount wagered per payline, the number of paylines selected, and specific options like "Max Bet" or "Auto Play." Different betting methods affect game outcomes and win chances.
In slot games, paylines are the lines where players place their bets, determining which symbol combinations result in a payout.
No, tournament coins hold no monetary value and cannot be withdrawn or converted into cash or cryptocurrency.
In rare cases requiring updates or maintenance, a tournament may be canceled. While we strive to avoid technical issues, it is not always possible. If this occurs, we will issue an announcement and explain any changes. Additionally, we will create a new tournament to replace the canceled one.
We prioritize security and accuracy in our tournaments. Therefore, we review the points and rewards to ensure fairness, which may take time. If you have not violated any rules, there’s nothing to worry about! The final results will be confirmed after the event concludes and displayed on the leaderboard.
Check your email platform's spam/junk folder. In our experience, this resolves 90% of missing email issues! If you still can't find it, contact us at freeslotmatch@gmail.com.